A responsible channel for matters that need to be heard.
Submit reports about ethics, conduct, safety, privacy or business relationships. Authorized personnel will handle the content.
We have the best service for you.
Your voice matters to our reporting team. We are ready to hear suggestions, answer questions and address each situation with transparency, efficiency and respect.
You can opt for anonymous reporting. Share only true and necessary information for understanding the case.
Talk to us now.Privacy, respect and responsible treatment.
Every report is handled seriously, ethically and with attention to detail to strengthen trust and support continuous improvement.
Complaint
Report problems, dissatisfactions or difficulties in care, services or processes.
Submit a reportReport misconduct
Report possible irregularities, inappropriate conduct or situations that need to be investigated.
Submit a reportCompliment
Recognize attendances, services or positive experiences that made a difference.
Submit a reportSuggestion
Share ideas and improvements that can contribute to our services and customer support.
Submit a reportRequest
Ask for information, support or arrangements related to the responsible areas.
Submit a reportAccess to information
Ask for institutional information or clarifications in an organized and transparent manner.
Submit a reportDescribe what happened.
Include dates, locations and context when you know. Do not send passwords, bank details, third party personal documents or executable files.
- Access restricted to authorised persons
- Serious, impartial and registered analysis